Customized & Personalized Items: Any jerseys or apparel with custom name-and-number printing, specific player names/numbers, or customized tournament badges cannot be returned or exchanged unless there is a manufacturing defect.

Clearance & Final Sale Items: All items purchased from our "Clearance" section or items marked as "Final Sale" are non-returnables and non-exchangeable.

Hygiene-Sensitive Sports Gear: For health and hygiene reasons, sports socks, compression wear/undergarments, and protective gear cannot be returned once the original packaging is opened.

Damaged or Altered Items: Items that have been worn (beyond trying on), washed, missing original tags, or stained (such as sweat or deodorant marks) will not be accepted for return.

If you would like to return your item, please follow our international return instructions below:

1. Package the item securely in its original condition.
2. Ship the package paid with a tracking service to our international return center:

Receiver: Global Logistics Return Center (Jersey Store)
Address: Flat A, 12/F, Kwai Shun Industrial Centre, 51-53 Container Port Road
District/Area: Kwai Chung, New Territories
Country/Region: Hong Kong SAR
Tel: +852 2310 4188

Please keep your tracking number safely. Once you have shipped the package, please contact our customer service team and provide us with the tracking number so that we can track the shipment and expedite your refund process. Thank you for your cooperation!

All approved refunds will be credited back to your original method of payment (such as PayPal or your credit card) within 3–5 business days after our return center receives and inspects the item.

To start a return, simply contact our Customer Support team via email with your order number. To support global carbon neutrality and environmental protection, our store utilizes a paperless return process. We do not include prepaid return labels in the package. Our support team will guide you step-by-step and provide you with the return instructions to our international return center.

Your satisfaction is our top priority. If there is a manufacturing defect, damage during transit, or an incorrect item sent by our error, please report it to our team within 30 days of receiving your package.

Our Responsibility: If the return is due to our fault (defective, damaged, or wrong items), we will offer a free replacement or full refund without requiring you to ship the item back.

Personal Reasons: If the return is due to personal preferences (such as ordering a wrong size, changing your mind, or choosing a different style), the buyer is responsible for the return shipping costs to our international processing center via their local post office.

Yes, absolutely. If you are returning multiple eligible items from the same order, please consolidate them into one single package. This will save your shipping costs and help us process your refund or exchange much faster. Please make sure to provide the tracking number to our customer service once sent.

We offer a flexible 30-day return window starting from the date you receive your package. Items must be returned in their original condition: unworn, unwashed, with all original tags attached. Please note that custom/personalized jerseys (with specific player names, numbers, or personal custom text) are final sale and cannot be returned.

To help you get your new size or style as quickly as possible, we utilize a Fastest-Way-to-Exchange process. We do not have a traditional exchange portal that holds your items, as sports jerseys sell out fast.

Here is how it works:

The Quickest Method: Simply place a new order for the correct size or style right away to secure your inventory. Then, contact our customer support team to return your original item for a full refund. This ensures you do not have to wait weeks for the exchange package to be processed.

The Assistance Method: If you prefer not to place a new order upfront, just contact our customer service team via email. Our team will manually assist you with the return and replacement process from the backend.

Promotions & Discounts: If you used a discount code or purchased during a sale on your original order, please contact our customer support before placing your new order. We will gladly honor the original purchase price you paid.

Price Changes: If the item's current price on the website is higher than what you originally paid, you will not be charged more for the exchange.

New Item Shipment: To thank you for your support, our store will fully cover the international shipping costs for sending the new replacement item back to you. No additional outbound shipping fees will apply.

Return of Original Item: Customers are responsible for the shipping fees to send the original item back to our international processing center.

Shipping Address: Your replacement item will be shipped to your original shipping address. If you need to change the delivery address for the exchange, please notify our customer support team immediately when initiating the request.

Step 1: Contact Support: Since we use a streamlined, paperless customer care system, there is no need to navigate complex automated portals. Simply send an email to our customer service team with your Order Number and the new size/style you want.

Step 2: Get Instructions: Our dedicated team will respond within 24 hours to review your request and provide you with custom return instructions and the nearest international return center address.

Step 3: Share Tracking: Once you have handed the original package to your local post office, please reply to our support team with the tracking number. We will actively monitor the shipment to speed up your exchange process.

Exchanges are available for most items in their original condition (unworn, unwashed, and with original tags attached) within 30 days of delivery. Since sports jerseys sell out quickly, all exchange requests are processed via our customer support email to ensure we manually check and lock the inventory for you immediately. Please note that customized/personalized jerseys (with custom names, numbers, or tournament patches) are final sale and are not eligible for exchanges.

You can exchange your item for the exact same product in a different size. Color, style, or entirely different product changes are currently not available through our exchange program. If you would like a different style or color, we recommend returning your original item for a refund and placing a new order for the desired item on our website.

Yes, absolutely! Unlike other stores that limit services to specific regions, our exchange service is available to our valued customers worldwide. No matter where you are located, simply contact our customer support team via email, and we will manually guide you through the international exchange process and provide the solution that works best for you.