Did you know we offer several options for you to make changes to your account or order directly on our site?
Before contacting us, we ask that you please take a look at the self-service opportunities we now provide! If you still need help with any of the below our athletes are always standing by, so don't hesitate to chat with us!
Self-Service Solutions
If you need to change a size, correct a shipping address, or cancel an order, please follow our official procedure:
Contact Support Immediately: Reach out directly to our customer support team via our official contact channels as soon as possible.
Provide Order Details: Please include your Full Name and Order Number (e.g., #UKFG1234) along with the specific changes you need to make.
Review Our Cut-Off Policy:
Plain Jerseys: If your order has not yet been packed or handed over to our shipping carrier, we will gladly cancel or modify it for you.
Customized/Player Jerseys: Once our production team has physically begun heat-pressing or custom-printing your requested names, numbers, or tournament patches, the order enters a locked status and can no longer be canceled, refunded, or modified.
Please double-check your sizing choice, address details, and customized spelling carefully before completing your payment at checkout!
Our system automatically dispatches an Order Confirmation email right after your order is placed, and a Shipping Confirmation email (including your tracking number) as soon as your order ships.
Currently, there is no option to manually resend these emails from your account. If they are missing from your inbox, please check your Spam/Junk folder. If you still cannot find them, feel free to contact our Customer Support team for assistance.
You don't need to log in to get your order updates!
Automatic Emails: We automatically send an Order Confirmation email right after your purchase, and a Shipping Confirmation email (with your tracking number) as soon as your package ships.
Check Your Spam: If you cannot find these emails in your inbox, please check your Spam or Junk mail folder, as they may sometimes be filtered there.
Forgot Password: If you have an account but forgot your credentials, you can click "Forgot Password" on the [Account Login] page to reset it.
Still need help? If you checked out as a guest and still haven't received any emails, please feel free to contact our Customer Support team with your full name and billing address.